As a Customer Service/Administrative Assistant, you will efficiently manage administrative tasks and provide exceptional service using strong communication, organization, and multitasking skills.
1-2 Years experience
This role demands strong communication, organization, problem-solving, multitasking, computer proficiency, attention to detail, time management, adaptability, and teamwork skills to provide exceptional service and efficiently manage administrative duties
Responding to emails: Promptly and professionally manage incoming emails from clients, partners, and internal stakeholders, ensuring timely responses and effective communication
Keeping up with scheduled calendar: Manage executive calendars, schedule appointments, meetings, and events, and provide timely reminders to optimize time management and coordination
Build out necessary forms: Develop and maintain a comprehensive library of forms, templates, and documents to streamline internal processes, facilitate documentation, and ensure compliance with regulatory requirements
Create graphs in Excel and make reports: Utilize advanced Excel skills to analyze data, create insightful graphs and charts, and generate comprehensive reports to provide valuable insights into key performance metrics and trends.
Social media pages management: Oversee and manage your organization's social media pages, including content creation, scheduling posts, monitoring engagement, and analyzing performance metrics to enhance online presence and brand visibility
Experience with usability testing techniques
Team spirit, strong communication, and collaboration skills
Salary: negotiable (Depends on Skill and Experience)
Increment: Yearly